Cartrack Lifetime Maintenance Warranty: Hassle-Free Tracking Device Repairs With No Call-Out Fees | Cartrack Namibia
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Cartrack Lifetime Maintenance Warranty: Hassle-Free Tracking Device Repairs With No Call-Out Fees

Have you ever bought a beautiful dress or pair of jeans only to find that after one wash, the colour fades completely? While it may have seemed like a great deal to start with, in reality, it wasn’t made to last. True value lies not just in appearance but in durability and lasting quality.

At Cartrack, you never have to worry about these kinds of incidents because we only produce premium products. We strive to always provide you with the best solutions and high-value services, including our Cartrack Lifetime Maintenance Warranty.

As a result, all our telematics and tracking devices are designed, developed, and manufactured in-house, so we can offer you unlimited maintenance coverage. This warranty offers excellent coverage and affordable pricing.

Get the full story below, and learn more about Cartrack’s lifetime maintenance warranty.

In this article, you will:

  • Find out all you need to know about Cartrack’s lifetime maintenance warranty
  • Explore Cartrack’s lifetime maintenance warranty’s additional benefits
  • Discover the exception to the lifetime guarantee rules
  • Learn about Cartrack’s tracking device and add-on features
  • Receive the answers to your most frequently asked questions

What exactly is Cartrack’s lifetime maintenance?

Whether you use it for your private vehicle or your fleet, Cartrack’s units have a one-year warranty. Once the warranty has lapsed, a call-out fee will be charged if any servicing or unit replacement is required. That said, this is not your only option.

Cartrack’s lifetime maintenance warranty is a valuable service that can be cancelled at any time. After your initial one-year warranty expires, you can choose from several options: either pay for a new installation when the need arises, cancel the warranty entirely, or choose to continue with our unlimited maintenance coverage. 

Cover your vehicle’s tracker with our warranty for an affordable monthly payment. 

We will add this to your monthly, budget-friendly, one-year warranty price.

As a result, there is no call-out fee, and the entire fitment is completely free. This is how we provide true value to our clients. Scroll down to learn more about our phenomenal warranty.

Additional benefits of Cartrack’s lifetime maintenance warranty

In addition to zero call-out fees, Cartrack’s lifetime maintenance warranty offers even more noteworthy benefits. Learn more below about saving money and time, saying goodbye to Ts and Cs, and embracing peace of mind.

  • Savings: These free-of-charge services save individuals and businesses money in the short and long term by not charging extra for the many services themselves. However, there are more savings, such as saving time and unnecessary expenses by either performing the services in-house or ordering someone.
  • Peace of mind: We provide our lifetime maintenance warranty to private and business clients. The process, from call-out fees to maintenance and repairs, is uncomplicated and efficient.

The exception to the lifetime care guarantee rules

While these services are provided compensation-free, there are some exceptions. Cartrack will impose charges for these services if there is interference from third parties. This includes instances where individuals not affiliated with the company tamper with or remove the device.

Two mechanics in overalls standing in a workshop with tools and tires in the background.

Service excellence with Cartrack Namibia

Among our many services and solutions, this warranty is only one example of our care for our clients. ‘’The lifetime maintenance warranty compliments our service excellence objective and ensures no unpleasant surprises for our clients.”

Look after your car and fleet with our top-tier device

At Cartrack Namibia, our GPS tracker, installed discreetly by our advanced team, will allow you and our team to monitor your vehicle or fleet via the Cartrack application. The following are the general features of units attached to private individual cars. However, there are customisable packages for fleets that you can enquire about.

Let’s learn more about all these features.

  • User-friendly mobile app: With our user-friendly mobile app, you can monitor the location of your vehicle or fleet and easily access all the features below. The application will also provide notifications linked to necessary information from these features.
  • Trip history: The platform’s vehicle trip history provides a lot of useful information, such as the ability to know where your vehicle or vehicles have travelled and the distance and period of these trips.
  • Stolen Vehicle Recovery (SVR) servicesOur stolen vehicle recovery team uses tracking devices, GPS and GSM, and other advanced technologies to ensure that we keep an eye on your vehicle or fleet at all times. Our emergency room is always available and ready to connect with local law enforcement and our recovery response team so that your car or group of vehicles is returned to you in a heartbeat.
  • Vehicle location via Call centre: If you can’t access your location via the Cartrack application, you can contact our call centre.

Row of parked cars on a city street, cobblestone pavement, wet vehicles indicating recent rain.

Explore our first-rate add-on features from our tracking unit packages

Some of our more comprehensive packages include additional features, depending on your choice. Compare these add-ons below to determine what would work best for your vehicle or fleet.

  • Logbook: This feature streamlines the log booking process by removing the need for pesky paper. Effortlessly manage your trips for your business travel claim—all in detail and without error using our SARs-compliant logbook—simplifying trip logging, ensuring compliance, and much more.
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  • CarWatch: CarWatch is a virtual car guard that, when activated, can alert you via the application if there is any unauthorised or unknown movement.
  • Crash Detections: If there are any impact-based emergency incidents outside of the location, Cartrack will be notified and will contact the relevant individuals and emergency services to assist.
  • ProtectorWhether you need legal counsel, are stuck in a medical emergency, or have had a breakdown, you can access this service, available day and night via our application.

To find out more about these value-added features, feel free to contact us.

At Cartrack Namibia, we believe that true value lies in longevity. While others may offer products that fade like a cheap-quality shirt, we deliver telematics and tracking devices designed for the long haul. Our Lifetime Maintenance Warranty underscores our dedication to excellence and ensures you’ll never be left in the lurch.

Ready to make a choice you won’t regret? Explore our warranty details and join the Cartrack family today.

FAQ (Frequently Asked Questions) about lifetime maintenance warranties

Q: What is a lifetime maintenance warranty? 

A: A lifetime maintenance warranty is a commitment from a company to provide replacements or repairs for a particular product without additional charges to the consumer, client, or customer. This warranty remains valid for the lifetime of the product or until the consumer relinquishes ownership. Such warranties also serve as a testament to a company’s confidence in the quality of its products, indicating that they do not anticipate frequent repairs or replacement.

Q: What happens if you can’t pay Cartrack? 

A: If you are unable to make your payment to Cartrack by the due date, a monthly charge of 1.5% will be applied to the outstanding balance.

Q: How much is it to cancel Cartrack? 

A: To cancel a Cartrack account, customers are required to pay a once-off cancellation fee of R2650.00 or settle the outstanding balance of the contract.

Fuel consumption tracking and harsh driving behaviour reports are only two of Cartrack’s fleet management platform’s numerous solutions. Our fully integrated system provides multiple GPS-tracking features for business fleetsIf you’d like to learn more about this all-in-one solution, contact us today!